Shipping policy

Shipping Policy

We aim to deliver your jewelry quickly and securely. Below are our shipping details. We ship from our warehouse in Stockholm, Sweden.

Shipping Options

• Standard Shipping: 2-5 business days — SEK 49.
• Free Shipping: On orders over SEK 499

Processing Time

• Orders are processed within 1-2 business days.
• You’ll receive a tracking link once your order is shipped.

Delivery Details

• Ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect addresses.
• If a package is returned to us, we’ll arrange redelivery for an additional fee.

Lost or Damaged Packages

• Contact us within 7 days if your package is lost or damaged. Include photos if applicable.

Taxes and Fees

• Prices include VAT. No extra customs fees for Sweden.

Need Help?

Email us at Info@cloudberryjewelry.com